Privacy Policy - The European Chatbot & Conversational AI Summit

Privacy Policy for the European Chatbot & Conversational AI Summit


Conversational & Generative AI Ltd, organizers of The European Chatbot & Conversational AI Summit, collect and handle personal information from users and visitors on their website while delivering their services. The handling of this data is done with care, adhering to all relevant legal standards. This policy details the type of data collected, how it is processed, and your rights regarding your personal information.

Controller Information

The entity responsible for your personal data is Conversational & Generative AI Ltd. For any inquiries or concerns, you can reach them at:

Types of Data Collected

  1. User Data: This includes information such as your name, email address, payment details, and any other personal information you provide (like profile pictures). This data is collected when you engage with our services, such as registering, subscribing, purchasing tickets, or filling out forms. Transactions and payment details are also recorded.
  2. Technical Data: Automatically gathered data during your interaction with our services, such as your browser type, device information, visit duration, page interactions, IP address, operating system, and internet service provider details.

Use of Cookies

We use cookies to collect information and enhance your experience on our websites. These cookies help us understand website traffic, improve user experience, and retain preferences (like usernames and language settings). You can manage cookie settings via your browser, but disabling them might affect website functionality. We also use Google Analytics and similar services for insights into website usage and performance.

Purposes for Processing Data

Legal Basis for Processing

We process your data to fulfill contractual obligations, comply with legal requirements, and pursue legitimate business interests. Your explicit consent is required to share data with third parties, except where necessary for service provision.

Service-Related Data Sharing

To facilitate our events, we may share attendee names and company details with our hotel and conference partners for reservation audits and attendee identification.

Data Retention

Your data is retained no longer than necessary, with a maximum storage period of five years post-service relationship, depending on the type of information and processing purpose.

Your Rights

To exercise these rights, contact us with your name, address, phone number, and proof of identity. We may need additional information to verify your request. Excessive or unfounded requests might be denied. You can also file a complaint with the local data protection authority if you believe your data rights are being violated.

Security Measures

We implement appropriate security measures like encryption and firewalls to protect your data from unauthorized access or changes. If a security breach occurs that could impact your privacy, we will notify you promptly.

Policy Changes

This Privacy Policy applies globally to all our services and is published in English. It may be updated periodically, and any significant changes affecting your rights will be communicated to you. The current version is always available on our website.