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WELCOME TO EUROPEAN CHATBOT & CONVERSATIONAL AI SUMMIT.

The European Chatbot & Conversational AI Summit is a two days conference and exhibition designed to host industry executives, and adopters of Conversational AI, Chatbots, Virtual assistant, voice technology and Conversation design.

The summit will reflect the latest tendencies and recent application changes in the Conversational AI space in the European market.

We believe conversational AI will transform millions of lives in Europe and our goal is to help form a better ecosystem. We do so by organising series of international conferences in Europe, Africa and IBEROAMERICA by bringing the leading professionals and organisations who design, build, and market conversational AI based technologies.

Discover how Enterprises are using Conversational AI, Chatbots, Virtual Assistant and Voice assistance to decrease costs and increase revenues.

We will explore latest trends, use cases, what is working best and how you can apply it in to your company.

KEY TOPICS TO BE COVERED

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BOTS IN CUSTOMER SERVICE

Learn how Fortune 500 companies are using conversational bots to decrease costs and increase revenues.

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ARTIFICIAL INTELLIGENCE & NLP

Learn the Latest Natural Language Understanding to build better conversational agents.

VOICE & VIRTUAL ASSISTANTS

Discover how voice & virtual assistants are impacting customer behavior.

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CONVERSATIONAL DESIGN & UX

Latest design conventions, frameworks & exploration of what's working from Top designers.

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LEVERAGING THE POWER OF LARGE LANGUAGE MODELS (LLM)

Explore useful and feasible use cases for LLM’s & Generative AI.
CHATGPT - STRENGTHS, WEAKNESSES, OPPORTUNITIES & THREATS.

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CONVERSATIONAL COMMERCE

Learn how it unlocks customer insights and drives revenue for online brands.

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We feature speaker from the Top Enterprises & Brands using Chatbot & Conversational AI as well as speakers from the Top Bot & voice technologies.

Speakers

Maaike Groenewege

Director Program Coordinator @ The European Chatbot & Conversational AI Summit

Hilde Hardeman

Director General - Publications Office @ European Union

Kulvinder Panesar

Assistant Professor of Applied Artificial Intelligence @ University of Bradford

Ahmad Altarawneh

Senior Strategic Consultant Digital Transformation @ Dubai Police

Joanna Bryson

Professor of Ethics and Technology; Founding member @ Hertie School Centre for Digital Governance

Michael McTear

Emeritus Professor @ Ulster University

Pooja Sudarshan Deshmukh

Vice President in Digital Transformation at Citi

Ashish Kulkarni

Digital Product Owner @ Emirates NBD

Christoph Esslinger

Founder and Managing Director @ VUI.agency

Preston So

Senior Director, Product Strategy @ Oracle

Professor Amany Elbanna

Professor of Information Systems and Digital Transformation @ Royal Holloway University of London, UK

Kane Simms

Founder @ VUX World

Jeroen Das

Product Owner Conversational AI & Chat @ABN AMRO Bank

Sylvain Perron

CEO & co-founder of Botpress Technologies, Inc

Anna Leschanowsky

Research Associate @ Fraunhofer IIS

Thomas Rindfuss

Sr. Solutions Architect @ Amazon Lex

Dr Maria Aretoulaki

Principal Voice AI & Conversational AI @ GlobalLogic UK&I

Grant Ronald

Senior Director of Product Management @ Oracle Digital Assistant

Bader Zyoud

Senior Information Security &risk management & incidents manager @ Government Of Sharjah UAE

Dr Anandhi Dhukaram

Founder, CEO & AI Consultant @ Esdha - AI Consultancy & Training

Paulina Lewandowska

Conversation Designer @ Roche

Sascha Wolter

TecCo Lead HMI @ Deutsche Bahn

Sonia Talati

Senior Manager - Conversation Design @ GoDaddy

Rasmus Eimla

Product Manager @ Estonian Information System Authority

Ben McCulloch

Conversation Designer (with audio superpowers)

Melissa Samson-Fauteux

Data Analyst Manager @ Cisco Systems – Webex

Kelsey Kraus

Data Scientist @ Cisco Systems – Webex

Fabian Schneidereit

Delivery Manager @ E.ON Digital Technology

Jeroen Roes

Lead Conversational AI @ Essent

Jason F. Gilbert

Lead Character Designer @ Intuition Robotics

Lisa Precht

Head of Customer Care & Conversation Design | Design Principal @ IBM

Stephen Broadhurst

Head of Customer Solutions @ HumanFirst

Dr. Carmen Martínez

Sr. Conversational UX Designer @ FlixBus

COBUS GREYLING

Chief Evangelist @ HumanFirst

Lina Sundqvist

Nordic Product Owner Digital Guidance & Conversational AI @ If Insurance

Anders Grønås Gjerde

Head of Technical Pre-Sales @ boost.ai

Miray Celenk Sarac

Conversational Experience Expert @ E.ON Digital Technology GmbH

Masha Guermonprez

CX lead and conversation designer @ SPIX industry

Arte Merritt

Chief Marketing Officer @ Bespoken

Guido Jongen

Digital Human Advocate & Founder @ Virtually Human

Lotte Willemsen

Professor (lector) @ Rotterdam University of Applied Sciences

Asker Bryld Staunæs

Artist-researcher @ Life With Artificials

Esha Metiary

Conversational Consultant @ Crossphase

Stefan Schaffer

Senior Researcher, Conversational AI @ DFKI

Natasja Wientjes

Senior Customer Service Director @ DHL Parcel Benelux

Serkan Ibrahim

Vice President, Europe @ Kore.ai

Kieran Gilmurray

Author, Intelligent Automation Consultant, Digital Data and Emerging Technology Strategist @ Kieran Gilmurray

Ruth Engemann

manager Intelligent Automation @ Deloitte Consulting

Norbert Gocht

Managing Director Technology @ Die Lautmaler GmbH

Nathan Liu

Head of Deployments @ PolyAI

Caroline Laurenson

Managing Director @ TL Tech - Smart Home Solutions

Eugene Neale

Director of Business IT and CX Engineering @ loveholidays

Patrice Mattez

EMEA Business Development Manager @ AudioCodes

Vincenzo Sciacca

Head of Products @ Almawave

Bev Bartlett

Senior Manager TOBi Everywhere @ Vodafone

Oksana Dambrauskaite

E-commerce Operations Leader @ Decathlon UK

Somnath Biswas

Head of Product - Conversations @ Totaljobs Group

Angus Addlesee

Applied Scientist and Researcher @ Amazon

Arseny Fitilbam

Founder and CTO @ JIQ

Beatrice Maurizi

Senior Programme Manager Artificial Intelligence @ Vodafone

Laurence Schoultz

Senior Solutions Engineer @ Kore.ai

Robert Cunningham

Innovation Manager @ London North Eastern Railway

John Taylor

CEO @ action.ai

Sydney Eneremadu

Founder @ The European Chatbot Summit

Devon Trew

Head of IT @ The Big Table Group

Santosh Kumar

Lead, Commercial Service @ Roche

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Previous Speakers

Shyamala Prayaga

Product Owner Digital Assistant@Ford Motors

Greg Bennett

Conversation Design Principal @ Salesforce

Sascha Wolter

Chief Advisor (UX/Conversational AI) @ DB Systel GmbH

Christine Hart

Global Voice Coordinator @ Nestle

Anshumali Baruah

Smart Voice Hub Team @ Innovation Hub, Deutsche Telekom AG

Pooja Jain

Co-Founder and CEO, CogniHealth

Daniel Whaley

Lead Architect, BBC Voice and AI

Saturnino Luz

Dr. of Medical Informatics, Edinburgh Medical School

Christina Boididou

Data Scientist, BBC

Srini Janarthanam

Conversational AI - Engineer @ NatWest Group

Nikki Dunagan

Conversation Designer @ Oracle

Hans van Dam

co-founder and Dean @ Conversation Design Institute

Jesus Martin

Senior VUI designer Alexa Auto @ Amazon

Shnay Chohan

Senior AI Product Manager @ NatWest Group

Alice Smith

CEO at SpeakUnique

Ruth Engemann

Journey Automation Analyst Digital Excellence @E.ON

Kane Simms

Co-Founder of conversational AI consultancy @ VUX World

Marco Li Mandri

Principal Product Owner – Conversational AI @ ING

Maaike Groenewege

independent conversation designer and coach @ Convocat.nl

Kirill Elsukov

Head of innovation lab @ Cardif Russia

Andres Pulgarin

CEO& Founder @ Botslovers

Michael McTear

Emeritus Professor @ Ulster University

Dr. Gregor Hofer

CEO and co-founder @ Speech Graphics + Rapport

Hannes Ricklefs

Lead Architect - Technology, Strategy and Architecture @ BBC.

Karol Stryja

Chief Commercial Officer @ utter.one

Michał Stanisławek

Chief Executive Officer @ HearMe.ai

Livio Pugliese

CEO, North America @ Interactive Media

Alan Nichol

Co-founder & CTO @ Rasa

Cliff Haas

Messaging and Sales EMEA @ Inference Solutions

Anand Tamboli

Award-winning Author , Innovator and Speaker @ Anand Tamboli & Co

Sahar Gebreil

Chatbot and conversational AI specialist @ Federal Tax Authority Dubai

Matthias Wölfel

Professor for Intuitive and Perceptive User Interfaces @ Karlsruhe University of Applied Sciences

Licia Lopez Peñalver

UX expert, Chatbot & Conversation Design@ KBC Bank & Verzekering

Casper Guldager

Manager, Head of sales @ KPMG NewTech

Mohamed Hassan

Senior Voice / AI Experience Architect @ VUI.Agency

Allys Parsons

Conversational AI Recruiter and Co- Founder @ Techire AI

Alexandros Papangelis

Sr. Applied Scientist @ Amazon Alexa AI

Luke Janissen

Conversational Designer @ Greenhouse BV

Liam Ryan

Sales Director @ Creative Virtual

Gary Williams

Director Of Sales UK and Ireland @ SPITCH

Dr. Carmen Martínez

Conversational UX Expert at FlixBus

CLIFF HAAS

Messaging and Sales EMEA @ Inference Solutions

David Dale

NLP research engineer @ Skolkovo Institute

Anand Tamboli

Award-winning Author , Innovator and Speaker @ Anand Tamboli & Co

Gabi Buchner

User Assistance Development Architect and Conversation Designer @ SAP SE

Stefan Wellsandt

Scientific researcher and conversational AI @ BIBA

Angus Addlesee

Machine Learning Engineer and Researcher @Wallscope

Peter Catt

CEO & Founder @ replikr digital humans

Jamie Renehan

Senior Manager, Advanced Analytics @ Bank of Ireland

Jason Mars

Professor of computer science / Inventor @ University of Michigan

Dr María Beatriz Pérez Cabello de Alba

Associate Professor and Vice Dean for Research @ U.N.E.D.

Sydney Eneremadu

Director @ European Chatbot Summit

Angus Addlesee

Machine Learning Engineer and Researcher @Wallscope

Jeff Dalton

Assistant Professor in the School of Computing Science @ University of Glasgow

Brynn Chadwick

Principal Conversation Designer @ nib Health Funds

Ali Pinch

Conversation Designer @ WooliesX

Andrew Freed

STSM and Master Inventor @ IBM

Christoph Esslinger

Founder and Managing Director @ VUI.agency

Vincent Warmerdam

Research Advocate @ Rasa

Greg Bennett

Director of Conversation Design @ Salesforce

Alessandro Vinciarelli

Professor @ University of Glasgow, Director and Principal Investigator @ SOCIAL AI CDT

Dominik Siemon

Associate Professor @ LUT University

Jeroen Das

Product Owner Conversational AI & Chat @ABN AMRO Bank

Stefan Ultes

Dialogue Research Lead @ Mercedes-Benz AG

Denise Martinez

Conversation Design Senior @ Salesforce

Devashish Datt Mamgain

Co-Founder and CEO @Kommunicate

Ries Deijkers

CEO @ ANTONIC.AI

Gary Pretty

Senior Program Manager, Conversational AI@ Microsoft

Shridhar Marri

CEO and Co-Founder @ Senseforth

Romina Pankoke

Voice Search & VUX Design Lead @ Vixen Labs

Sarandeep Kaur

Cognitive Automation Manager @ Novo Nordisk

Jenny Mero

Conversation Design Consultant

Richard Moore

Senior Research Fellow @ Sheffield Hallam University

Falene McKenna

Developer @ Intuition Robotics

Bea Dobrzynska

Product Marketing Manager @ Almawave

Nieves Ábalos Serrano

Chief Product Officer and Co-Founder @ Monoceros Labs

Arash Eshghi

Assistant Professor of Computer Science @ Heriot-Watt University & Head of Linguistics @ Alana AI

Jonathan Cohen

Senior Director of AI Software @ NVIDIA

Alexander Guldbrandsen

Machine Learning Engineer @ Alm. Brand

Torben Strand Andersen

UX designer @ Alm.Brand

Stine Nørgaard Olesen

VP and AI Trainer @Alm.brand

Dr Bertie Vidgen

CEO @ Rewire Online

Karyna Tubolyeva

Conversational Experience Expert @ E.ON Digital Technology

Duygu Altinok

Senior NLP Engineer @ Deepgram

John Perrin

Senior Director UK & Ireland @ Kore.ai

Ruth Engemann

manager Intelligent Automation @ Deloitte Consulting

Justina Petraitytė

Data Scientist, Head of Developer Relations for Conversational AI @ RASA

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OUR ATTENDEES

Program

KEY FEATURES AND BENEFITS INCLUDE

Custom branded stands & booths and sponsor spaces for maximum visibility
Advanced ‘connecting’ features enabling delegates to fully network online e.g. exchange business cards, build personalized lists, and much more.
Real-time live chat and 1-1 video between visitors and booth owners for personalization
Resource centers, networking lounges, VIP Lounges and live presentation auditoriums
Detailed data capture and live post-event attendee analytics for CRM and targeted marketing
Live streaming of HD quality broadcasts globally
Interaction between live and virtual delegates

past Summit

THE NEXT DECADE OF CONVERSATIONAL AI

What are the achievements of Conversational AI today and where will we head to?

For two days we had invited Conversational AI experts, decision-makers, opinion-leaders and game-changers to discuss Conversational AI for society, business and How the pandemic has accelerated the adoption of conversational AI and what is next.

WATCH ALL TALKS ON YOUTUBE.

WHO ATTENDS?

CEO/ CHAIR
Chief Digital Officer
CMO
CTO/ CIO
Product Manager / Director
Customer Experience Managers
Customer Success Managers / Directors
Designer and Researcher
Director / Manager of Member Services & Engagement
Director / Manager of Solutions Delivery
Director / Manager of ICT Architecture & Engineering
Director / Manager of Speech Applications Research
Enterprise CRM Architect / Director
Head of Audio Signal Processing
HR Partners

Chief Brand Officer
Client Services Managers
COO
Call Center Professionals
Customer Experience Directors
Customer Service Heads / Directors
Customer Success Representative
Development Product Owner
Director / Manager of Operations
Director / Manager of Digital Strategy
Director / Manager of Sales Operations
Director / Manager of Software Engineering
General Manager
Head of customer service
And many more..

WHY ATTEND

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BEST LEARNING OPPORTUNITIES

World Class Practical Workshops
Roundtable Discussions by Verticals and Use Cases
Success Stories Behind the Best Bots in the Market
Expert Stage for Marketing, Design, UX & Tech

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BEST BUSINESS OPPORTUNITIES

Meet the leading European Enterprise Bot Teams
Explore over 10+ Exhibitors
Pre-Scheduled 1:1 B2B Meetings

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BEST NETWORKING OPPORTUNITIES

From Bots to Conservation AI
Experience Some of the Best Cities in Scotland/ UK
Engage with the Top Leaders in the Industry
Meet new International friends & colleagues!

JOIN OUR EVENTS

JOIN OUR PARTNERS NETWORK

Our Partners network will include the world’s most influential consumer trendsetter companies, global technology leaders, digital & IT service provider and growth startups in the fields of Messaging, Chatbots, Voice Bots, Virtual Assistants, Vision & AR/ VR, Conservational RPAs, Customer Experience Innovation & Customer Service Automation.

Want to become a partner as well? Please apply! Looking forward to partnering with you to help accelerate the creation and deployment of conversational experiences which will improve the daily lives of billions of people around the globe

Previous Sponsors

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STARTUPS AT The European Chatbot & Conversational AI Summit

We at The European Chatbot & Conversational AI Summit believe that startups are at the heart of technological innovation and are leading the charge in making conversational experiences a reality.

We have designed packages tailored specifically to both pre-seed/seed startups as well as startups that are in the growth stage.

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PRESS & MEDIA

Editors from the world’s most influential publications will take part at The European Chatbot & Conversational AI Summit to interview our speakers first hands and keep up to date with the latest innovations is customer experience technologies, conversational A.I. and Voice Assistants. Join them here!

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