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WELCOME TO EUROPEAN CHATBOT & CONVERSATIONAL AI SUMMIT.

The European Chatbot & Conversational AI Summit is a two days conference and exhibition designed to host industry executives, and adopters of Conversational AI, Chatbots, Virtual assistant, voice technology and Conversation design.

The summit will reflect the latest tendencies and recent application changes in the Conversational AI space in the European market.

We believe conversational AI will transform millions of lives in Europe and our goal is to help form a better ecosystem. We do so by organising series of international conferences in Europe, Africa and IBEROAMERICA by bringing the leading professionals and organisations who design, build, and market conversational AI based technologies.

Discover how Enterprises are using Conversational AI, Chatbots, Virtual Assistant and Voice assistance to decrease costs and increase revenues.

We will explore latest trends, use cases, what is working best and how you can apply it in to your company.

KEY TOPICS TO BE COVERED

BOTS IN CUSTOMER SERVICE
Learn how Fortune 500 companies are using conversational bots to decrease costs and increase revenues.
ARTIFICIAL INTELLIGENCE & NLP
Learn the Latest Natural Language Understanding to build better conversational agents.
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VOICE & VIRTUAL ASSISTANTS
Discover how voice & virtual assistants are impacting customer behavior.
CONVERSATIONAL DESIGN & UX
Latest design conventions, frameworks & exploration of what's working from Top designers.
LEVERAGING THE POWER OF LARGE LANGUAGE MODELS (LLM)
Explore useful and feasible use cases for LLM’s & Generative AI.
CHATGPT - STRENGTHS, WEAKNESSES, OPPORTUNITIES & THREATS.
CONVERSATIONAL COMMERCE
Learn how it unlocks customer insights and drives revenue for online brands.

We feature speaker from the Top Enterprises & Brands using Chatbot & Conversational AI as well as speakers from the Top Bot & voice technologies.

Speakers

HARDEMAN Hilde
Hilde Hardeman
Director General - Publications Office @ European Union
Caroline
Caroline Laurenson
Programme Director @ The European Chatbot & Conversational AI Summit
tom
Tom Wilkinson
Chief Data Officer @ The Scottish Government
Jeremy
Jeremy Darot
Head of Artificial Intelligence and Data Science @ The Scottish Government
kai
Kai Zenner
Head of Office | Digital Policy Adviser (MEP Axel Voss) @ European Parliament
dr Kul
Kulvinder Panesar
Assistant Professor of Applied Artificial Intelligence @ University of Bradford
Ahmed
Ahmad Altarawneh
Senior Strategic Consultant Digital Transformation @ Dubai Police
2.9.2021, Berlin Hertie School, Stuff
Joanna Bryson
Professor of Ethics and Technology; Founding member @ Hertie School Centre for Digital Governance
mike_mctear headshot
Michael McTear
Emeritus Professor @ Ulster University
pooja
Pooja Sudarshan Deshmukh
Vice President in Digital Transformation @ Citi
Ashish (2)
Ashish Kulkarni
Digital Product Owner @ Emirates NBD
DR
Christoph Esslinger
Founder and Managing Director @ VUI.agency
Event,RHUL,staff,portraits
Professor Amany Elbanna
Professor of Information Systems and Digital Transformation @ Royal Holloway University of London, UK
Kane
Kane Simms
Founder @ VUX World
Josen
Jeroen Das
Product Owner Conversational AI & Chat @ABN AMRO Bank
Pete 1
Pete Preston
Senior Developer and Brand strategist @ Moonshot verticals Web Design Studio
ima
Inma López Del Pino
Voice Virtual Assistant Product Owner @ ING Bank – Spain & Portugal
sylvain-perron
Sylvain Perron
CEO & co-founder of Botpress Technologies, Inc
maaike
Maaike Groenewege
conversation designer and coach @ Convocat.nl
Lex
Thomas Rindfuss
Sr. Solutions Architect @ Amazon Lex
grantRonald
Grant Ronald
Senior Director of Product Management @ Oracle Digital Assistant
Luca
Jesse Lucas
Digital Product Manager @ John Lewis & Partners
Paulina Lewandowska[7]
Paulina Lewandowska
Conversation Designer @ Roche
sasha
Sascha Wolter
TecCo Lead HMI @ Deutsche Bahn
talati Photo[16]
Sonia Talati
Senior Manager - Conversation Design @ GoDaddy
rasmus
Rasmus Eimla
Product Manager @ Estonian Information System Authority
Fabian Schneidereit
Fabian Schneidereit
Delivery Manager @ E.ON Digital Technology
Jeroen
Jeroen Roes
Lead Conversational AI @ Essent
Stephen
Stephen Broadhurst
Head of Customer Solutions @ HumanFirst
Cubus-Greyling-thegem-person-160
COBUS GREYLING
Chief Evangelist @ HumanFirst
Lina Sundqvist_photo boost ai
Lina Sundqvist
Nordic Product Owner Digital Guidance & Conversational AI @ If Insurance
Anders_speaker image - boost AI
Anders Grønås Gjerde
Head of Technical Pre-Sales @ boost.ai
arte-merritt-500
Arte Merritt
Chief Marketing Officer @ Bespoken
HRj_IMG_0091-bewerkt[87]
Guido Jongen
Digital Human Advocate & Founder @ Virtually Human
stefan
Stefan Schaffer
Senior Researcher, Conversational AI @ DFKI
Natasja Wientjes Dhl
Natasja Wientjes
Senior Customer Service Director @ DHL Parcel Benelux
serkan-ibrahim
Serkan Ibrahim
Vice President, Europe @ Kore.ai
Kieran Gilmurray Profile Photo
Kieran Gilmurray
Author, Intelligent Automation Consultant, Digital Data and Emerging Technology Strategist @ Kieran Gilmurray
Picture_Ruth_Engemann
Ruth Engemann
manager Intelligent Automation @ Deloitte Consulting
Norbort
Norbert Gocht
Managing Director Technology @ Die Lautmaler GmbH
Nathan Liu
Nathan Liu
Head of Deployments @ PolyAI
Audiocodes-Patrice Mattez photo 10Nov2020
Patrice Mattez
EMEA Business Development Manager @ AudioCodes
Vincenzo Sciacca 1 (002)
Vincenzo Sciacca
Head of Products @ Almawave
Angus
Angus Addlesee
Applied Scientist and Researcher @ Amazon
JIQ
Arseny Fitilbam
Founder and CTO @ JIQ
Laurence
Laurence Schoultz
Senior Solutions Engineer @ Kore.ai
robert
Robert Cunningham
Innovation Manager @ London North Eastern Railway
Sydney
Sydney Eneremadu
Founder @ The European Chatbot Summit
Devon Trew
Devon Trew
Head of IT @ The Big Table Group
Santoch roche
Santosh Kumar
Lead, Commercial Service @ Roche

Previous Speakers

Speaker Shyamala Prayaga 1
Shyamala Prayaga
Product Owner Digital Assistant@Ford Motors
_greg_bennett_0242 (002)
Greg Bennett
Conversation Design Principal @ Salesforce
sascha_wolter
Sascha Wolter
Chief Advisor (UX/Conversational AI) @ DB Systel GmbH
Christine Hart -Headshot
Christine Hart
Global Voice Coordinator @ Nestle
Anshu
Anshumali Baruah
Smart Voice Hub Team @ Innovation Hub, Deutsche Telekom AG
jainp
Pooja Jain
Co-Founder and CEO, CogniHealth
whaleyd
Daniel Whaley
Lead Architect, BBC Voice and AI
luzs
Saturnino Luz
Dr. of Medical Informatics, Edinburgh Medical School
boididouc
Christina Boididou
Data Scientist, BBC
SriniJanarthanam (2) (002)
Srini Janarthanam
Conversational AI - Engineer @ NatWest Group
Nikki
Nikki Dunagan
Conversation Designer @ Oracle
Hans
Hans van Dam
co-founder and Dean @ Conversation Design Institute
Jesus-Martin
Jesus Martin
Senior VUI designer Alexa Auto @ Amazon
Shnay Chohan
Shnay Chohan
Senior AI Product Manager @ NatWest Group
Alice
Alice Smith
CEO at SpeakUnique
Ruth Engemann
Ruth Engemann
Journey Automation Analyst Digital Excellence @E.ON
Kane
Kane Simms
Co-Founder of conversational AI consultancy @ VUX World
Marco Li Mandri
Marco Li Mandri
Principal Product Owner – Conversational AI @ ING
Maike pics
Maaike Groenewege
independent conversation designer and coach @ Convocat.nl
Krill Pics
Kirill Elsukov
Head of innovation lab @ Cardif Russia
Andres_CODEMOTION_DIA 1_133
Andres Pulgarin
CEO& Founder @ Botslovers
Screenshot_1
Michael McTear
Emeritus Professor @ Ulster University
Dr. Gregor Hofer
Dr. Gregor Hofer
CEO and co-founder @ Speech Graphics + Rapport
Hannes
Hannes Ricklefs
Lead Architect - Technology, Strategy and Architecture @ BBC.
karol2
Karol Stryja
Chief Commercial Officer @ utter.one
michal
Michał Stanisławek
Chief Executive Officer @ HearMe.ai
Luvio 2
Livio Pugliese
CEO, North America @ Interactive Media
ALAN
Alan Nichol
Co-founder & CTO @ Rasa
cliff
Cliff Haas
Messaging and Sales EMEA @ Inference Solutions
anand
Anand Tamboli
Award-winning Author , Innovator and Speaker @ Anand Tamboli & Co
sahar
Sahar Gebreil
Chatbot and conversational AI specialist @ Federal Tax Authority Dubai
mattias (1)
Matthias Wölfel
Professor for Intuitive and Perceptive User Interfaces @ Karlsruhe University of Applied Sciences
LICIA
Licia Lopez Peñalver
UX expert, Chatbot & Conversation Design@ KBC Bank & Verzekering
18-09-21Casper Guldager2921 1
Casper Guldager
Manager, Head of sales @ KPMG NewTech
Mohamed Hassan - VUI.agency
Mohamed Hassan
Senior Voice / AI Experience Architect @ VUI.Agency
Allys
Allys Parsons
Conversational AI Recruiter and Co- Founder @ Techire AI
alex
Alexandros Papangelis
Sr. Applied Scientist @ Amazon Alexa AI
luke white
Luke Janissen
Conversational Designer @ Greenhouse BV
Liam Ryan
Liam Ryan
Sales Director @ Creative Virtual
Gary Williams Photo
Gary Williams
Director Of Sales UK and Ireland @ SPITCH
carmen
Dr. Carmen Martínez
Conversational UX Expert at FlixBus
cliff
CLIFF HAAS
Messaging and Sales EMEA @ Inference Solutions
David
David Dale
NLP research engineer @ Skolkovo Institute
anand
Anand Tamboli
Award-winning Author , Innovator and Speaker @ Anand Tamboli & Co
GabiBuchnerHeadShotChatbotConf
Gabi Buchner
User Assistance Development Architect and Conversation Designer @ SAP SE
Stefan Wellsandt headshot
Stefan Wellsandt
Scientific researcher and conversational AI @ BIBA
angus
Angus Addlesee
Machine Learning Engineer and Researcher @Wallscope
Peter
Peter Catt
CEO & Founder @ replikr digital humans
IMG-20200728-WA0001 (crop)
Jamie Renehan
Senior Manager, Advanced Analytics @ Bank of Ireland
Jason3-head
Jason Mars
Professor of computer science / Inventor @ University of Michigan
María Beatriz Pérez Cabello de Alba
Dr María Beatriz Pérez Cabello de Alba
Associate Professor and Vice Dean for Research @ U.N.E.D.
Sydney
Sydney Eneremadu
Director @ European Chatbot Summit
Angus
Angus Addlesee
Machine Learning Engineer and Researcher @Wallscope
JEFF
Jeff Dalton
Assistant Professor in the School of Computing Science @ University of Glasgow
Brynn
Brynn Chadwick
Principal Conversation Designer @ nib Health Funds
Ali Pinch
Ali Pinch
Conversation Designer @ WooliesX
andrew
Andrew Freed
STSM and Master Inventor @ IBM
DR
Christoph Esslinger
Founder and Managing Director @ VUI.agency
Vincent
Vincent Warmerdam
Research Advocate @ Rasa
_greg_bennett_0242 (002)
Greg Bennett
Director of Conversation Design @ Salesforce
Prof vall
Alessandro Vinciarelli
Professor @ University of Glasgow, Director and Principal Investigator @ SOCIAL AI CDT
Dominic
Dominik Siemon
Associate Professor @ LUT University
Josen
Jeroen Das
Product Owner Conversational AI & Chat @ABN AMRO Bank
Stefan U
Stefan Ultes
Dialogue Research Lead @ Mercedes-Benz AG
Denise Martinez – Salesforce
Denise Martinez
Conversation Design Senior @ Salesforce
kommunicate (3)
Devashish Datt Mamgain
Co-Founder and CEO @Kommunicate
Ries Deijker
Ries Deijkers
CEO @ ANTONIC.AI
Gary
Gary Pretty
Senior Program Manager, Conversational AI@ Microsoft
Shridhar Marri
Shridhar Marri
CEO and Co-Founder @ Senseforth
Romina
Romina Pankoke
Voice Search & VUX Design Lead @ Vixen Labs
Sarandeep
Sarandeep Kaur
Cognitive Automation Manager @ Novo Nordisk
Jenny
Jenny Mero
Conversation Design Consultant
RM pic_headshot
Richard Moore
Senior Research Fellow @ Sheffield Hallam University
Falena
Falene McKenna
Developer @ Intuition Robotics
Bea-Dobrzynska_Schermata 2020-04-19 alle 10.39.53
Bea Dobrzynska
Product Marketing Manager @ Almawave
Nieves-Abalos
Nieves Ábalos Serrano
Chief Product Officer and Co-Founder @ Monoceros Labs
1583850537428
Arash Eshghi
Assistant Professor of Computer Science @ Heriot-Watt University & Head of Linguistics @ Alana AI
JonathanCohen
Jonathan Cohen
Senior Director of AI Software @ NVIDIA
Alex
Alexander Guldbrandsen
Machine Learning Engineer @ Alm. Brand
Torben Strand Andersen
Torben Strand Andersen
UX designer @ Alm.Brand
sno
Stine Nørgaard Olesen
VP and AI Trainer @Alm.brand
BertieVidgenPic
Dr Bertie Vidgen
CEO @ Rewire Online
Karyna
Karyna Tubolyeva
Conversational Experience Expert @ E.ON Digital Technology
Duygu Headshot
Duygu Altinok
Senior NLP Engineer @ Deepgram
John Perrin Headshot
John Perrin
Senior Director UK & Ireland @ Kore.ai
Picture_Ruth_Engemann
Ruth Engemann
manager Intelligent Automation @ Deloitte Consulting
Justina
Justina Petraitytė
Data Scientist, Head of Developer Relations for Conversational AI @ RASA

OUR ATTENDEES

Program

KEY FEATURES AND BENEFITS INCLUDE

24 HOURS LIVE VIRTUAL EXPO DAY

Our online platform will support international time zones, making it possible to engage with attendees & exhibitors world-wide in live format.

30 DAYS ACCESS AFTER THE EVENT

Enjoy access to the virtual platform for an entire month so you can truly solidify your business connections.

FOOTFALL

3,000+ Targeted Visitors with Global Reach
3,000+ targeted visitors in Healthcare, BFSI, Retail & Ecommerce, Automotive. Hospitality and other all VoiceTech lovers ready to explore your solutions at the click of a button!

VIRTUAL EXPO HALL WITH 30+ EXHIBITORS

Networking and building business connections has never been easier! The virtual expo hall will give you direct access to the most prominent industry firms via online video, voice calls and chat too!

LIVE SPEAKER HALL & WORKSHOP ROOM

Featuring live virtual panels, fireside chats and workshop sessions with live Q&A and polls, giving the audience and speakers the chance to interact directly.

past Summit

THE NEXT DECADE OF CONVERSATIONAL AI

What are the achievements of Conversational AI today and where will we head to?

For two days we had invited Conversational AI experts, decision-makers, opinion-leaders and game-changers to discuss Conversational AI for society, business and How the pandemic has accelerated the adoption of conversational AI and what is next.

WATCH ALL TALKS ON YOUTUBE.

WHO ATTENDS?

  • CEO/ CHAIR
  • Chief Digital Officer
  • CMO
  • CTO/ CIO
  • Product Manager / Director
  • Customer Experience Managers
  • Customer Success Managers / Directors
  • Designer and Researcher
  • Director / Manager of Member Services & Engagement
  • Director / Manager of Solutions Delivery
  • Director / Manager of ICT Architecture & Engineering
  • Director / Manager of Speech Applications Research
  • Enterprise CRM Architect / Director
  • Head of Audio Signal Processing
  • HR Partners
  • Chief Brand Officer
  • Client Services Managers
  • COO
  • Call Center Professionals
  • Customer Experience Directors
  • Customer Service Heads / Directors
  • Customer Success Representative
  • Development Product Owner
  • Director / Manager of Operations
  • Director / Manager of Digital Strategy
  • Director / Manager of Sales Operations
  • Director / Manager of Software Engineering
  • General Manager
  • Head of customer service
  • And many more..

WHY ATTEND

BEST LEARNING OPPORTUNITIES

  • World Class Practical Workshops
  • Roundtable Discussions by Verticals and Use Cases
  • Success Stories Behind the Best Bots in the Market
  • Expert Stage for Marketing, Design, UX & Tech

BEST BUSINESS OPPORTUNITIES

  • Meet the leading European Enterprise Bot Teams
  • Explore over 10+ Exhibitors
  • Pre-Scheduled 1:1 B2B Meetings

BEST NETWORKING OPPORTUNITIES

  • From Bots to Conservation AI
  • Experience Some of the Best Cities in Scotland/ UK
  • Engage with the Top Leaders in the Industry
  • Meet new International friends & colleagues!

JOIN OUR PARTNERS NETWORK

Our Partners network will include the world’s most influential consumer trendsetter companies, global technology leaders, digital & IT service provider and growth startups in the fields of Messaging, Chatbots, Voice Bots, Virtual Assistants, Vision & AR/ VR, Conservational RPAs, Customer Experience Innovation & Customer Service Automation.

Want to become a partner as well? Please apply! Looking forward to partnering with you to help accelerate the creation and deployment of conversational experiences which will improve the daily lives of billions of people around the globe

Sponsors

Previous Sponsors

STARTUPS AT The European Chatbot & Conversational AI Summit

We at The European Chatbot & Conversational AI Summit believe that startups are at the heart of technological innovation and are leading the charge in making conversational experiences a reality.

We have designed packages tailored specifically to both pre-seed/seed startups as well as startups that are in the growth stage.

PRESS & MEDIA

Editors from the world’s most influential publications will take part at The European Chatbot & Conversational AI Summit to interview our speakers first hands and keep up to date with the latest innovations is customer experience technologies, conversational A.I. and Voice Assistants. Join them here!

Workshop

Learn how to make an AI powered NLP based Voice Bot
Learn how to make an advanced AI powered Chatbot that reflects the customer journey at each stage

What you'll Learn

  • How to Design your Bot
  • How to use it to build Intents & Entities.
  • How to speed up build Modules.

Ideal for

  • Anyone Interested in Bots
  • Product Managers
  • Designers
  • Developers
  • Marketers

NEWSLETTER

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Let’s connect and start a conversation.

    JOIN OUR PARTNERS NETWORK

    Our Partners network will include the world’s most influential consumer trendsetter companies, global technology leaders, digital & IT service provider and growth startups in the fields of Messaging, Chatbots, Voice Bots, Virtual Assistants, Vision & AR/ VR, Conservational RPAs, Customer Experience Innovation & Customer Service Automation.

    Want to become a partner as well? Please apply! Looking forward to partnering with you to help accelerate the creation and deployment of conversational experiences which will improve the daily lives of billions of people around the globe

    Sponsors

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