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WELCOME TO EUROPEAN CHATBOT & CONVERSATIONAL AI SUMMIT.

The European Chatbot & Conversational AI Summit is a two-day conference and exhibition designed to host industry executives and adopters of Conversational AI, Generative AI,  Chatbots, Virtual Assistants, voice technology, and Conversation Design.

The summit will highlight the latest trends and recent application changes in the Conversational AI space within the European market.

We believe Conversational AI has the potential to transform millions of lives in Europe, and our goal is to contribute to the creation of a better ecosystem. This is achieved through organizing a series of international conferences in Europe, Africa, and IBEROAMERICA, bringing together leading professionals and organizations that design, build, and market Conversational AI-based technologies.

2 Days. 3 Regions. 1 Event.

For the past 3 years the event has served as a remarkable knowledge-sharing and networking platform for leading Minds in Conversational AI.

The European event

Discover how top enterprises are leveraging Conversational AI in their companies to reduce costs and boost revenues.

We will explore the latest trends, examine use cases, identify what works best, and demonstrate how you can apply these insights to your company.

KEY TOPICS TO BE COVERED

BOTS IN CUSTOMER SERVICE
Learn how Fortune 500 companies are using conversational bots to decrease costs and increase revenues.
EU AI ACT
Exploring proposed EU AI Act regulation. prohibiting certain practices, and establishing requirements for transparency, accountability, ethical and data governance.
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VOICE & VIRTUAL ASSISTANTS
Discover how voice & virtual assistants are impacting customer behavior.
ETHICAL CONSIDERATIONS IN CAI & GENAI
Exploring CAI & GenAI user privacy, preventing the amplification of biases, responsible use of generated content and providing transparent information on AI's limitations.
LEVERAGING THE POWER OF LARGE LANGUAGE MODELS (LLM)
Explore useful and feasible use cases for LLM’s & Generative AI.
CHATGPT - STRENGTHS, WEAKNESSES, OPPORTUNITIES & THREATS.
CONVERSATIONAL COMMERCE
Learn how it unlocks customer insights and drives revenue for online brands.

We feature speakers from top enterprises, brands, and researchers who leverage chatbot and Conversational AI technology.

SPEAKERS

HARDEMAN Hilde
Hilde Hardeman
Director General - Publications Office @ European Union
kai
Kai Zenner
Head of Office | Digital Policy Adviser (MEP Axel Voss) @ European Parliament
Richard Lochhead
Richard Lochhead
Minister for Small Business, Innovation and Trade @ The Scottish Parliament
Caroline
Caroline Laurenson
Programme Director @ The European Chatbot & Conversational AI Summit
tom
Tom Wilkinson
Chief Data Officer @ The Scottish Government
Jeremy
Jeremy Darot
Head of Artificial Intelligence and Data Science @ The Scottish Government
HH photo
Helen Hastie
Professor of Human-Robot-Interaction & Head of School of Informatics @ University of Edinburgh
ioan-dragos.tudorache
Dragos Tudorache
Chair Special Committee on Artificial Intelligence in a Digital Age @ European Parliament
dr Kul
Kulvinder Panesar
Assistant Professor of Applied Artificial Intelligence @ University of Bradford
pooja
Pooja Sudarshan Deshmukh
Vice President in Digital Transformation @ Citi
DR
Christoph Esslinger
Founder and Managing Director @ VUI.agency
micheal
Michael McTear
Emeritus Professor @ Ulster University
Event,RHUL,staff,portraits
Professor Amany Elbanna
Professor of Information Systems and Digital Transformation @ Royal Holloway University of London, UK
Alek
Aleksi Kopponen
Director of Digital Transformation @ City of Tampere
Joshua
Joshua Crumbaugh
CEO @ PhishFirewall, Inc.
yvon
Yvonne Czennia
Senior Project Manager & Conversational AI Engagement Manager @ Telefónica Germany
Daniel
Daniel Bietenhader
Head Transformation & Innovation Operations @ AXA
harrald
Harald Felgner, PhD
Digital Experience Innovator @ AXA
MB - Photo
Michael Charles Borrelli
Director @ AI & Partners
Thanos
Thanos Moysiadis
EU Public Policy Digital @ Uber
Pete 1
Pete Preston
Co-founder @ Settlrz Ltd
jared
Jared Browne
Group Head of Data Privacy @ Fexco
Harsd
Harshdip Singh
Sr. Product Manager - Tech @ Amazon Alexa AI @ Amazon
Thales Marie
Marie-Julie Lemaitre
Tribe Lead Generative AI (Group Program) @ Thales
gerrit
Gerrit Seebeck
Product Management IT @ BMW Group
ima
Inma López Del Pino
Voice Virtual Assistant Product Owner @ ING Bank – Spain & Portugal
maaike
Maaike Groenewege
conversation designer and coach @ Convocat.nl
grantRonald
Grant Ronald
Senior Director of Product Management @ Oracle Digital Assistant
Luca
Jesse Lucas
Digital Product Manager @ Lebara
Auragini Shirish-2023
Anuragini Shirish
Associate Professor, HDR @ Institut Mines-Télécom Business School
Marcin
Marcin Gąstół
Senior DevOps Engineer @ Garson IT
Isabel
Isabelle Mancel
Global Head of Innovation Learning and Culture @ Thales
Ali
Dr. Ali Fenwick
Professor of Organizational Behavior & Innovation @ Hult International Business School
Alberto
Alberto Gago Fernandez
International & EU digital affairs Advisor - Cabinet of the Secretary of State for Digital and AI @ Ministry of Economy Spain
charise
Charise Johnson
Policy Adviser - Data & Digital Technologies @ The Royal Society
Lemon
Oliver Lemon
Academic Co-Lead & Professor of Conversational AI @ The National Robotarium
martin krcek
Martin Krcek
AI Strategy & Implementation, Voice bot TOBi @ Vodafone
talati Photo[16]
Sonia Talati
Senior Manager - Conversation Design @ GoDaddy
marisa
Marisa Tschopp
Human-AI Interaction Researcher @ scip AG
paven
Pavan Belagatti
Technology Evangelist @ SingleStore
Endre
Endre Davids
CCO @ Seamly
Jennifer
Dr. Jennifer Brannon Barhorst
Associate Professor of Marketing @ College of Charleston
RM pic_headshot
Richard Moore
Chief Technology Officer @ LOHA Health
Stephen
Stephen Broadhurst
Head of Customer Solutions @ HumanFirst
Anne Robertson
Anne Robertson
Director @ EDINA
Headshot - KM - Centred
Dr Kevin Macnish
Heads Ethics & Sustainability consulting practice@ Sopra Steria
arte-merritt-500
Arte Merritt
Founder @ Reconify
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Guido Jongen
Digital Human Advocate & Founder @ Virtually Human
Lotte Willemsen
Lotte Willemsen
Professor (lector) @ Rotterdam University of Applied Sciences
Anna
Anna Xygkou
PhD Researcher in Conversational AI and Virtual Reality @ University of Kent
Emily
Emily Banzhaf
Ambassador @ Open Voice Network
Birgit
Birgit Itse
Highly skilled creative professional & author @ Birgit Itse
Fauster
Fausto Albers
Co-founder @ AI Builders Club
MATTHEW MARTIN (002)
Matthew Martin
Information Security Executive @ Two Candlesticks
mco2
Marc Cohen
Developer Relations Engineer, Google Cloud Platform @ Google
Casper van den Broek
Casper van den Broek
Partner & Senior Consultant @ Studio Winegum
rachel
Rachel Pratt
Senior Conversational AI Designer @ Microsoft
Rosie
Ross Comrie CA
Data Science Consultant @ Accenture
Sherin
Sherin Mathew
Founder & CEO @ Smart Ethics
Gabriel
Gabriel Skantze
Professor of Conversational AI @ KTH
leslie-nooteboom-headshot
Leslie Nooteboom
Co-founder & CEO @ Requesty
martina
Marina Ashurkina
Prompt Engineering & Co-author
Chris photo
Chris Mackie
Digital Assistant Director @ Health and Social Care Alliance Scotland (the ALLIANCE)
Sarah
Sarah Coward
Co-Founder and CEO @ In The Room
Audiocodes-Patrice Mattez photo 10Nov2020
Patrice Mattez
EMEA Business Development Manager @ AudioCodes
falene_headshot_font
Falene McKenna
Computational Linguist @ Lingua Robotica Consulting
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Daniel Fitzpatrick
Manager @ Frank Reply
Alessia -
Alessia Sacchi
Developer Advocate @ Google
edo
Xavier Portilla Edo
Infrastructure Team Lead @ Voiceflow
jason
Jason Tan
Founder @ Engage AI
Patariu_David
David N Patariu
Privacy Attorney @ Venable LLP
Robin
Robin Gissing
Experienced Innovator and Programme Lead
Ahmed
Ahmad Altarawneh DBA
Senior Transformation Consultant @ Dubai Police General HQ
Angus
Angus Addlesee
Research Associate in Conversational Artificial Intelligence @ Heriot-Watt University
esma
Esma Benssassi
Founder, CEO @ AffectiveHalo ltd
svetlana_meissner_11_2023_v1
Svetlana Meissner
AI-Trainer @ Brandenburgische Technische Universität Cottbus-Senftenberg
Andrew Williams
Andrew Williams
Chief Technology Officer (CTO) and Co-founder @ ConnectingYouNow
van den Winkel
Giulia van den Winkel
Channel Content Specialist - Chatbot @ GetYourGuide.
Sydney
Sydney Eneremadu
Founder @ The European Chatbot Summit
micha
Michael McLeod
AI Evolution Strategist @ The Line Group

WHAT PEOPLE SAY ABOUT OUR EVENT

Find out what attendees had to say about THE EU CHATBOT & CONVERSATIONAL AI SUMMIT

Hilde Hardeman Director General

Publications Office @ European Union

Grant Ronald Senior Director

Product Management @ Oracle Digital Assistant

OUR ATTENDEES

Past Summit 2023

THE NEXT DECADE OF CONVERSATIONAL AI

What are the achievements of Conversational AI today and where is it heading to ?

For two days we had invited Conversational AI experts, decision-makers, opinion-leaders and game-changers to discuss Conversational AI for society, business and Learn how Fortune 500 companies are using conversational bots, AI & RPAs to decrease costs and increase revenues.

WATCH ALL TALKS.

WHO ATTENDS?

  • CEO/ CHAIR
  • Chief Digital Officer
  • CMO
  • CTO/ CIO
  • Product Manager / Director
  • Customer Experience Managers
  • Customer Success Managers / Directors
  • Designer and Researcher
  • Director / Manager of Member Services & Engagement
  • Director / Manager of Solutions Delivery
  • Director / Manager of ICT Architecture & Engineering
  • Director / Manager of Speech Applications Research
  • Enterprise CRM Architect / Director
  • Head of Audio Signal Processing
  • HR Partners
  • Chief Brand Officer
  • Client Services Managers
  • COO
  • Call Center Professionals
  • Customer Experience Directors
  • Customer Service Heads / Directors
  • Customer Success Representative
  • Development Product Owner
  • Director / Manager of Operations
  • Director / Manager of Digital Strategy
  • Director / Manager of Sales Operations
  • Director / Manager of Software Engineering
  • General Manager
  • Head of customer service
  • And many more..

WHY ATTEND

BEST LEARNING OPPORTUNITIES

  • World Class Practical Workshops
  • Roundtable Discussions by Verticals and Use Cases
  • Success Stories Behind the Best Bots in the Market
  • Expert Stage for Marketing, Design, UX & Tech
  • Call center modernization
  • Banking and finance strategies
  • Current research and future opportunities for conversational AI
  • Learn industry trends, strategies, use cases, enterprises solution, outcomes, challenges, new methodologies, or findings  and new solutions to the market

BEST BUSINESS OPPORTUNITIES

  • Meet the leading European Enterprise Bot Teams
  • Explore over 30+ Exhibitors
  • Pre-Scheduled 1:1 B2B Meetings
  • is an industry conference and Buyers event.
  • Call center modernization
  • Marketing campaign reach and conversion
  • lean better insights, knowledge, and inspiration on Conversational AI
  • Join the Bots party and network with speakers and industry peers

BEST NETWORKING OPPORTUNITIES

  • From Bots to Conservation AI
  • Experience Some of the Best Cities in Scotland/ UK
  • Engage with the Top Leaders in the Industry
  • Meet new International friends & colleagues!
  • Make powerful connections with key decision-makers and industry influencers
  • Learn industry trends, strategies, use cases, enterprises solution and new solutions to the market
  • Network with other professionals in CONVERSATIONAL AI  community

JOIN OUR PARTNERS NETWORK

Our Partners network will include the world’s most influential consumer trendsetter companies, global technology leaders, digital & IT service provider and growth startups in the fields of Messaging, Chatbots, Voice Bots, Virtual Assistants, Vision & AR/ VR, Conservational RPAs, Customer Experience Innovation & Customer Service Automation.

At The European Chatbot & Conversational AI Summit we assist you with:

Live Events (Conferences, Summits)
Hybrid Events, Live Casts, Live Shows
Content Distribution ( LinkedIn, Facebook)
Lead Generation

The European Chatbot & Conversational AI Summit offers you the opportunity to increase your market leadership in Europe, win new customers, identify collaboration partners, recruit talents and enter the fast growing global Conversational AI industry.

Be Featured in front of Our 20,000+ Fortune 500 Enterprises who are looking to implement Bots and AI in their companies.

Previous Sponsors

STARTUPS AT The European Chatbot & Conversational AI Summit

We at The European Chatbot & Conversational AI Summit believe that startups are at the heart of technological innovation and are leading the charge in making conversational experiences a reality.

We have designed packages tailored specifically to both pre-seed/seed startups as well as startups that are in the growth stage.

PRESS & MEDIA

Editors from the world’s most influential publications will take part at The European Chatbot & Conversational AI Summit to interview our speakers first hands and keep up to date with the latest innovations is customer experience technologies, conversational A.I. and Voice Assistants. Join them here!

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