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WELCOME TO EUROPEAN CHATBOT & CONVERSATIONAL AI SUMMIT.

The European Chatbot & Conversational AI Summit is a two days conference and exhibition designed to host industry executives, and adopters of Conversational AI, Chatbots, Virtual assistant, voice technology and Conversation design.

The summit will reflect the latest tendencies and recent application changes in the Conversational AI space in the European market.

We believe conversational AI will transform millions of lives in Europe and our goal is to help form a better ecosystem. We do so by organising series of international conferences in Europe, Africa and IBEROAMERICA by bringing the leading professionals and organisations who design, build, and market conversational AI based technologies.

2 Days. 3 Regions. 1 Event.

For the past 3 years the event has served as a remarkable knowledge-sharing and networking platform for leading Minds in Conversational AI

The European event

Discover how Top Enterprises are using Conversational AI in their Companies to decrease costs and increase revenues.

We will explore latest trends, use cases, what is working best and how you can apply it in to your company.

KEY TOPICS TO BE COVERED

BOTS IN CUSTOMER SERVICE
Learn how Fortune 500 companies are using conversational bots to decrease costs and increase revenues.
ARTIFICIAL INTELLIGENCE & NLP
Learn the Latest Natural Language Understanding to build better conversational agents.
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VOICE & VIRTUAL ASSISTANTS
Discover how voice & virtual assistants are impacting customer behavior.
CONVERSATIONAL DESIGN & UX
Latest design conventions, frameworks & exploration of what's working from Top designers.
LEVERAGING THE POWER OF LARGE LANGUAGE MODELS (LLM)
Explore useful and feasible use cases for LLM’s & Generative AI.
CHATGPT - STRENGTHS, WEAKNESSES, OPPORTUNITIES & THREATS.
CONVERSATIONAL COMMERCE
Learn how it unlocks customer insights and drives revenue for online brands.

We feature speaker from the Top Enterprises & Brands using Chatbot & Conversational AI as well as speakers from the Top Bot & voice technologies.

SPEAKERS

maaike
Maaike Groenewege
Director Program Coordinator @ The European Chatbot & Conversational AI Summit
HARDEMAN Hilde
Hilde Hardeman
Director General - Publications Office @ European Union
dr Kul
Kulvinder Panesar
Assistant Professor of Applied Artificial Intelligence @ University of Bradford
Ahmed
Ahmad Altarawneh
Senior Strategic Consultant Digital Transformation @ Dubai Police
2.9.2021, Berlin Hertie School, Stuff
Joanna Bryson
Professor of Ethics and Technology; Founding member @ Hertie School Centre for Digital Governance
mike_mctear headshot
Michael McTear
Emeritus Professor @ Ulster University
pooja
Pooja Sudarshan Deshmukh
Vice President in Digital Transformation at Citi
Ashish (2)
Ashish Kulkarni
Digital Product Owner @ Emirates NBD
DR
Christoph Esslinger
Founder and Managing Director @ VUI.agency
preston
Preston So
Senior Director, Product Strategy @ Oracle
Event,RHUL,staff,portraits
Professor Amany Elbanna
Professor of Information Systems and Digital Transformation @ Royal Holloway University of London, UK
Kane
Kane Simms
Founder @ VUX World
Josen
Jeroen Das
Product Owner Conversational AI & Chat @ABN AMRO Bank
sylvain-perron
Sylvain Perron
CEO & co-founder of Botpress Technologies, Inc
Anna
Anna Leschanowsky
Research Associate @ Fraunhofer IIS
Lex
Thomas Rindfuss
Sr. Solutions Architect @ Amazon Lex
Dr Maria Aretoulaki profile [73]
Dr Maria Aretoulaki
Principal Voice AI & Conversational AI @ GlobalLogic UK&I
grantRonald
Grant Ronald
Senior Director of Product Management @ Oracle Digital Assistant
Bader
Bader Zyoud
Senior Information Security &risk management & incidents manager @ Government Of Sharjah UAE
Anandhi Dhukaram
Dr Anandhi Dhukaram
Founder, CEO & AI Consultant @ Esdha - AI Consultancy & Training
Paulina Lewandowska[7]
Paulina Lewandowska
Conversation Designer @ Roche
sasha
Sascha Wolter
TecCo Lead HMI @ Deutsche Bahn
talati Photo[16]
Sonia Talati
Senior Manager - Conversation Design @ GoDaddy
rasmus
Rasmus Eimla
Product Manager @ Estonian Information System Authority
ben
Ben McCulloch
Conversation Designer (with audio superpowers)
Melissa_Samson-pic[46]
Melissa Samson-Fauteux
Data Analyst Manager @ Cisco Systems – Webex
kelsey-kraus-pic[3]
Kelsey Kraus
Data Scientist @ Cisco Systems – Webex
Fabian Schneidereit
Fabian Schneidereit
Delivery Manager @ E.ON Digital Technology
Jeroen
Jeroen Roes
Lead Conversational AI @ Essent
PJ012401[63]
Jason F. Gilbert
Lead Character Designer @ Intuition Robotics
lisa
Lisa Precht
Head of Customer Care & Conversation Design | Design Principal @ IBM
Stephen
Stephen Broadhurst
Head of Customer Solutions @ HumanFirst
carmen
Dr. Carmen Martínez
Sr. Conversational UX Designer @ FlixBus
Cubus-Greyling-thegem-person-160
COBUS GREYLING
Chief Evangelist @ HumanFirst
Lina Sundqvist_photo boost ai
Lina Sundqvist
Nordic Product Owner Digital Guidance & Conversational AI @ If Insurance
Anders_speaker image - boost AI
Anders Grønås Gjerde
Head of Technical Pre-Sales @ boost.ai
miray[48]
Miray Celenk Sarac
Conversational Experience Expert @ E.ON Digital Technology GmbH
Marisa
Masha Guermonprez
CX lead and conversation designer @ SPIX industry
arte-merritt-500
Arte Merritt
Chief Marketing Officer @ Bespoken
HRj_IMG_0091-bewerkt[87]
Guido Jongen
Digital Human Advocate & Founder @ Virtually Human
Lotte Willemsen
Lotte Willemsen
Professor (lector) @ Rotterdam University of Applied Sciences
Synthetic
Asker Bryld Staunæs
Artist-researcher @ Life With Artificials
headshot_eshametiary
Esha Metiary
Conversational Consultant @ Crossphase
stefan
Stefan Schaffer
Senior Researcher, Conversational AI @ DFKI
Natasja Wientjes Dhl
Natasja Wientjes
Senior Customer Service Director @ DHL Parcel Benelux
serkan-ibrahim
Serkan Ibrahim
Vice President, Europe @ Kore.ai
Kieran Gilmurray Profile Photo
Kieran Gilmurray
Author, Intelligent Automation Consultant, Digital Data and Emerging Technology Strategist @ Kieran Gilmurray
Picture_Ruth_Engemann
Ruth Engemann
manager Intelligent Automation @ Deloitte Consulting
Norbort
Norbert Gocht
Managing Director Technology @ Die Lautmaler GmbH
Nathan Liu
Nathan Liu
Head of Deployments @ PolyAI
Caroline
Caroline Laurenson
Managing Director @ TL Tech - Smart Home Solutions
Eugene Neal
Eugene Neale
Director of Business IT and CX Engineering @ loveholidays
Audiocodes-Patrice Mattez photo 10Nov2020
Patrice Mattez
EMEA Business Development Manager @ AudioCodes
Vincenzo Sciacca 1 (002)
Vincenzo Sciacca
Head of Products @ Almawave
brev
Bev Bartlett
Senior Manager TOBi Everywhere @ Vodafone
Oks
Oksana Dambrauskaite
E-commerce Operations Leader @ Decathlon UK
total jobs
Somnath Biswas
Head of Product - Conversations @ Totaljobs Group
Angus
Angus Addlesee
Applied Scientist and Researcher @ Amazon
JIQ
Arseny Fitilbam
Founder and CTO @ JIQ
Beatrise
Beatrice Maurizi
Senior Programme Manager Artificial Intelligence @ Vodafone
Laurence
Laurence Schoultz
Senior Solutions Engineer @ Kore.ai
robert
Robert Cunningham
Innovation Manager @ London North Eastern Railway
john
John Taylor
CEO @ action.ai
Sydney
Sydney Eneremadu
Founder @ The European Chatbot Summit
Devon Trew
Devon Trew
Head of IT @ The Big Table Group
Santoch roche
Santosh Kumar
Lead, Commercial Service @ Roche

OUR ATTENDEES

Past Summit 2023

THE NEXT DECADE OF CONVERSATIONAL AI

What are the achievements of Conversational AI today and where is it heading to ?

For two days we had invited Conversational AI experts, decision-makers, opinion-leaders and game-changers to discuss Conversational AI for society, business and Learn how Fortune 500 companies are using conversational bots, AI & RPAs to decrease costs and increase revenues.

WATCH ALL TALKS.

WHO ATTENDS?

  • CEO/ CHAIR
  • Chief Digital Officer
  • CMO
  • CTO/ CIO
  • Product Manager / Director
  • Customer Experience Managers
  • Customer Success Managers / Directors
  • Designer and Researcher
  • Director / Manager of Member Services & Engagement
  • Director / Manager of Solutions Delivery
  • Director / Manager of ICT Architecture & Engineering
  • Director / Manager of Speech Applications Research
  • Enterprise CRM Architect / Director
  • Head of Audio Signal Processing
  • HR Partners
  • Chief Brand Officer
  • Client Services Managers
  • COO
  • Call Center Professionals
  • Customer Experience Directors
  • Customer Service Heads / Directors
  • Customer Success Representative
  • Development Product Owner
  • Director / Manager of Operations
  • Director / Manager of Digital Strategy
  • Director / Manager of Sales Operations
  • Director / Manager of Software Engineering
  • General Manager
  • Head of customer service
  • And many more..

WHY ATTEND

BEST LEARNING OPPORTUNITIES

  • World Class Practical Workshops
  • Roundtable Discussions by Verticals and Use Cases
  • Success Stories Behind the Best Bots in the Market
  • Expert Stage for Marketing, Design, UX & Tech
  • Call center modernization
  • Banking and finance strategies
  • Current research and future opportunities for conversational AI
  • Learn industry trends, strategies, use cases, enterprises solution, outcomes, challenges, new methodologies, or findings  and new solutions to the market

BEST BUSINESS OPPORTUNITIES

  • Meet the leading European Enterprise Bot Teams
  • Explore over 30+ Exhibitors
  • Pre-Scheduled 1:1 B2B Meetings
  • is an industry conference and Buyers event.
  • Call center modernization
  • Marketing campaign reach and conversion
  • lean better insights, knowledge, and inspiration on Conversational AI
  • Join the Bots party and network with speakers and industry peers

BEST NETWORKING OPPORTUNITIES

  • From Bots to Conservation AI
  • Experience Some of the Best Cities in Scotland/ UK
  • Engage with the Top Leaders in the Industry
  • Meet new International friends & colleagues!
  • Make powerful connections with key decision-makers and industry influencers
  • Learn industry trends, strategies, use cases, enterprises solution and new solutions to the market
  • Network with other professionals in CONVERSATIONAL AI  community

JOIN OUR PARTNERS NETWORK

Our Partners network will include the world’s most influential consumer trendsetter companies, global technology leaders, digital & IT service provider and growth startups in the fields of Messaging, Chatbots, Voice Bots, Virtual Assistants, Vision & AR/ VR, Conservational RPAs, Customer Experience Innovation & Customer Service Automation.

At The European Chatbot & Conversational AI Summit we assist you with:

Live Events (Conferences, Summits)
Hybrid Events, Live Casts, Live Shows
Content Distribution ( LinkedIn, Facebook)
Lead Generation

The European Chatbot & Conversational AI Summit offers you the opportunity to increase your market leadership in Europe, win new customers, identify collaboration partners, recruit talents and enter the fast growing global Conversational AI industry.

Be Featured in front of Our 20,000+ Fortune 500 Enterprises who are looking to implement Bots and AI in their companies.

Previous Sponsors

STARTUPS AT The European Chatbot & Conversational AI Summit

We at The European Chatbot & Conversational AI Summit believe that startups are at the heart of technological innovation and are leading the charge in making conversational experiences a reality.

We have designed packages tailored specifically to both pre-seed/seed startups as well as startups that are in the growth stage.

PRESS & MEDIA

Editors from the world’s most influential publications will take part at The European Chatbot & Conversational AI Summit to interview our speakers first hands and keep up to date with the latest innovations is customer experience technologies, conversational A.I. and Voice Assistants. Join them here!

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