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The European Chatbot &
Conversational AI Summit 5th Edition

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19 - 20th Mar 2025

ONLINE & IN-PERSON

SCOTLAND

John McIntyre Conference Centre, Edinburgh University

Attending

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About Event

The European Chatbot

The European Chatbot & Conversational AI Summit is a two-day conference and exhibition designed to host industry executives and adopters of Conversational AI, Generative AI, Chatbots, Virtual Assistants, voice technology, and Conversation Design.

The summit will highlight the latest trends and recent application changes in the Conversational AI space within the European market.

2024 Summit Highlights

The European

ATTENDED BY:

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Topics

Key Topics Covered

Discover how top enterprises are leveraging Conversational AI in their companies to reduce costs and boost revenues.

We feature speakers from top enterprises, brands, and researchers who leverage chatbot, Conversational AI, and Generative AI technology.

LLM’S AND THEIR ROLE IN BUSINESS

Explore how large language models are increasingly being utilised in various business applications.

MEASUREMENTS, METRICS AND ROI

Explore various ways organisations measure the effectiveness of their initiatives.

HUMAN CENTRIC CONVERSATIONAL DESIGN

Discover how conversational AI systems are designed with a focus on enhancing user experience.

GENERATIVE AI & DATA ANALYTICS

This session will focused on learning, experimenting, and exploring generative AI technologies.

ETHICS, COMPLIANCE & DIVERSITY IN CAI & GENAI

Exploring proposed EU AI Act regulation for transparency, accountability, ethical and data governance.

EXPLORING CONVERSATIONAL AI AND CHATBOT APPLICATIONS

Learn how CAI and chatbots are being utilised across various industries.

VOICE AI REVOLUTION: EMPOWERING COMMUNITIES THROUGH VOICE ASSISTANTS

Learn the latest developments & innovations in voice AI technology.

CUSTOMER EXPERIENCE STRATEGY AND ORGANISATIONAL CULTURE

How companies develop strategies to enhance customer experience.

EU AI ACT

Establishing requirements for transparency, accountability, ethical and data governance.

SINCE 2021 THE EUROPEAN CHATBOT & CONVERSATIONAL AI SUMMIT HAS HOSTED

Attendees
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Speakers
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Partners
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Sessions & Masterclass
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Speaker Dinner Night
Highlights 2024

Speaker Dinner & Bots Party at The European Chatbot & Conversational AI Summit, an unforgettable evening at The European Chatbot & Conversational AI Summit in Scotland!

A Scottish Welcome

Step into the rich traditions of Scotland with a warm and hearty welcome. Experience the essence of Scottish hospitality with an exquisite dinner set in a venue that echoes the charm and history of our beautiful country.

The Bots Party

Once the plates are cleared and the toasts are made, the evening transforms into the lively Bots Party. Connect and unwind with fellow speakers and industry leaders in a vibrant setting that mirrors the innovative spirit of the summit.

Speaker Dinner & Bots Party

Speaker Dinner & Bots Party

THE EUROPEAN CHATBOT & CONVERSATIONAL AI
START-UP COMPETITION

We're on the hunt for the top conversational AI and voice technology startups.
As one of the most influential conversational AI events in Europe, we’re delighted to create this opportunity for early-stage startups to shine and present live at the European Chatbot and Conversational AI summit in 2025.
The Line-Up

Last Edition Speakers

Hilde Hardeman

Hilde Hardeman

Director General - Publications Office @ European Union

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Kai Zenner

Head of Office | Digital Policy Adviser (MEP Axel Voss) @ European Parliament

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Richard Lochhead

Minister for Small Business, Innovation and Trade @ The Scottish Parliament

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Caroline Laurenson

Programme Director @ The European Chatbot & Conversational AI Summit

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Tom Wilkinson

Chief Data Officer @ The Scottish Government

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Helen Hastie

Professor of Human-Robot-Interaction & Head of School of Informatics @ University of Edinburgh

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Dragos Tudorache

Chair Special Committee on Artificial Intelligence in a Digital Age @ European Parliament

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Kulvinder Panesar

Assistant Professor of Applied Artificial Intelligence @ University of Bradford

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Pooja Sudarshan Deshmukh

Vice President in Digital Transformation @ Citi

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Christoph Esslinger

Founder and Managing Director @ VUI.agency

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Michael McTear

Emeritus Professor @ Ulster University

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Professor Amany Elbanna

Professor of Information Systems and Digital Transformation @ Royal Holloway University of London, UK

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Joshua Crumbaugh

CEO @ PhishFirewall, Inc.

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Daniel Bietenhader

Head Transformation & Innovation Operations @ AXA

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Harald Felgner, PhD

Digital Experience Innovator @ AXA

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Michael Charles Borrelli

Director @ AI & Partners

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Thanos Moysiadis

EU Public Policy Digital @ Uber

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Jared Browne

Group Head of Data Privacy @ Fexco

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Harshdip Singh

Sr. Product Manager - Tech @ Amazon Alexa AI @ Amazon

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Marie-Julie Lemaitre

Tribe Lead Generative AI (Group Program) @ Thales

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Gerrit Seebeck

Product Management IT @ BMW Group

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Inma López Del Pino

Voice Virtual Assistant Product Owner @ ING Bank – Spain & Portugal

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Maaike Groenewege

Conversation Designer and Coach @ Convocat.nl

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Grant Ronald

Senior Director of Product Management @ Oracle Digital Assistant

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Jesse Lucas

Digital Product Manager @ Lebara

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Anuragini Shirish

Associate Professor, HDR @ Institut Mines-Télécom Business School

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Marcin Gąstół

Senior DevOps Engineer @ Garson IT

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Isabelle Mancel

Global Head of Innovation Learning and Culture @ Thales

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Dr. Ali Fenwick

Professor of Organizational Behavior & Innovation @ Hult International Business School

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Alberto Gago Fernandez

International & EU digital affairs Advisor - Cabinet of the Secretary of State for Digital and AI @ Ministry of Economy Spain

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Charise Johnson

Policy Adviser - Data & Digital Technologies @ The Royal Society

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Oliver Lemon

Academic Co-Lead & Professor of Conversational AI @ The National Robotarium

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Martin Krcek

AI Strategy & Implementation, Voice bot TOBi @ Vodafone

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Sonia Talati

Senior Manager - Conversation Design @ GoDaddy

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Marisa Tschopp

Human-AI Interaction Researcher @ scip AG

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Pavan Belagatti

Technology Evangelist @ SingleStore

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Endre Davids

CCO @ Seamly

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Dr. Jennifer Brannon Barhorst

Associate Professor of Marketing @ College of Charleston

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Richard Moore

Chief Technology Officer @ LOHA Health

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Stephen Broadhurst

Head of Customer Solutions @ HumanFirst

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Anne Robertson

Director @ EDINA

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Dr Kevin Macnish

Heads Ethics & Sustainability consulting practice@ Sopra Steria

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Arte Merritt

Founder @ Reconify

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Guido Jongen

Digital Human Advocate & Founder @ Virtually Human

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Lotte Willemsen

Professor (lector) @ Rotterdam University of Applied Sciences

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Anna Xygkou

PhD Researcher in Conversational AI and Virtual Reality @ University of Kent

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Emily Banzhaf

Ambassador @ Open Voice Network

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Birgit Itse

Highly skilled creative professional & author @ Birgit Itse

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Fausto Albers

Co-founder @ AI Builders Club

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Matthew Martin

Information Security Executive @ Two Candlesticks

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Marc Cohen

Developer Relations Engineer, Google Cloud Platform @ Google

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Casper van den Broek

Partner & Senior Consultant @ Studio Winegum

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Rachel Pratt

Senior Conversational AI Designer @ Microsoft

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Ross Comrie CA

Data Science Consultant @ Accenture

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Sherin Mathew

Founder & CEO @ Smart Ethics

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Gabriel Skantze

Professor of Conversational AI @ KTH

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Leslie Nooteboom

Co-founder & CEO @ Requesty

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Marina Ashurkina

Prompt Engineering & Co-author

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Chris Mackie

Digital Assistant Director @ Health and Social Care Alliance Scotland (the ALLIANCE)

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Sarah Coward

Co-Founder and CEO @ In The Room

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Patrice Mattez

EMEA Business Development Manager @ AudioCodes

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Falene McKenna

Computational Linguist @ Lingua Robotica Consulting

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Alessia Sacchi

Developer Advocate @ Google

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Xavier Portilla Edo

Infrastructure Team Lead @ Voiceflow

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Jason Tan

Founder @ Engage AI

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David N Patariu

Privacy Attorney @ Venable LLP

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Robin Gissing

Experienced Innovator and Programme Lead

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Ahmad Altarawneh DBA

Senior Transformation Consultant @ Dubai Police General HQ

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Angus Addlesee

Research Associate in Conversational Artificial Intelligence @ Heriot-Watt University

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Esma Benssassi

Founder, CEO @ AffectiveHalo ltd

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Svetlana Meissner

AI-Trainer @ Brandenburgische Technische Universität Cottbus-Senftenberg

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Andrew Williams

Chief Technology Officer (CTO) and Co-founder @ ConnectingYouNow

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Giulia van den Winkel

Channel Content Specialist - Chatbot @ GetYourGuide

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Sydney Eneremadu

Founder @ The European Chatbot Summit

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Michael McLeod

AI Evolution Strategist @ The Line Group

Early Bid Ticket

Special Offers

Don’t miss your front-row seat to the future of Conversational AI & Generative AI!

Platinum Pass

£250 / Person

  • 50 % Discount until Sept. 2024
  • Access to Scottish Whisky Tasting
  • Visit The National Robotarium Lab click below for more!

2 FOR 1 Pass

£125 / Person

  • 50 % Discount until Sept. 2024
  • Conference workshops | Masterclass 19th March 2025
  • Entertainment, Click below for more

Virtual/Online Pass

£100 / Person

  • 50 % Discount. until Sept. 2024
  • Access to all event recordings
  • Main event Sessions ! Click below for more !
Chatbot / Europe
Chatbot / Europe

WHAT OUR ATTENDEES HAVE TO SAY

Have a Question?

Frequently Questions

The 2 day conference will be on the 19th  and  20th  March 2025, with an Speaker  Dinner / Bots party / Whisky testing  on the 18th of  March, 2025.

Here’s quick overview. Make sure to sign up for the newsletter to be notified as more details are released!

Tuesday 18 March, 2025 – 1pm -10pm . The National Robotarium visit, Whisky testing and  Speaker  Dinner / Bots party .

Wednesday  19  March, 2025 – 8am doors open, 9:30am talks start for Day 1. Lunch, coffee, and happy hour are provided. There will also be a pub night/party about 6pm.

Thursday 20 March, 2025 – 8am doors open, 9:30am talks start for Day 2. Start-up Competition,  Lunch, coffee, and happy hour are provided. There will also be a closing party starting about 6pm.

So many amazing speakers! We’re working on our 2025 speaker lineup, so in the meantime you can check out our previous speakers here.

The European Chatbot & Conversational AI will be held at John McIntyre Conference Centre  Here’s a map: John McIntyre Conference Centre

If you think you’ve got the right stuff to speak at summit, we’d love to hear from you. More info is here: Call For Speakers

Yes! All the talks are recorded and will be available after the conference to ticket holders.

If you’ve got a ticket to The European Chatbot & Conversational AI Summit, you will get first access to the talks after the conference.

So much. Edinburgh is an amazing city with history, architecture, art, theater, whisky, natural beauty, and so much more! The rest of Scotland is easily accessible by train or car if you’ve got time for a slightly longer trip. Check out VisitScotland for tons of ideas and places to visit.

Venue Gallery : HERE

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THE NEXT DECADE OF CONVERSATIONAL AI

What are the achievements of Conversational AI today and where is it heading to ? For two days we had invited Conversational AI experts, decision-makers, opinion-leaders and game-changers to discuss Conversational AI for society, business and Learn how Fortune 500 companies are using conversational bots, AI & RPAs to decrease costs and increase revenues.

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John McIntyre Conference Centre

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