Sooz Young is the founder of Technology Coaching, a CPD-accredited training provider that empowers organisations and individuals to thrive in the digital age. With over 20 years of experience in education and technology, including roles teaching in Japan, trainer at Apple, and corporate training, Sooz specialises in developing human-centred approaches to digital transformation.

Her work focuses on bridging the gap between people and AI, with a particular emphasis on communication, digital confidence, and the essential skills required to interact effectively with intelligent systems.

Through her Digital Mindset framework, Sooz has supported thousands of professionals across the UK, including through partnerships with The Data Lab, NHS Lothian, Transport Scotland and Facebook’s digital skills programme.

Sooz is also the host of the Digital Dominators podcast and a sought-after speaker known for translating complex digital concepts into practical, inclusive learning experiences that offer strategic insight grounded in real-world application. Her work is grounded in a deep understanding of how humans learn, communicate, and adapt, making her a leading voice on the evolving relationship between language, learning, and intelligent technology.