Diego Gosmar serves as Chief AI Officer, specializing in Artificial Intelligence with a particular focus on Multi-Agent Systems, Generative Conversational AI, Natural Language Processing (NLP), Conversation Analysis, AI Agent Interoperability and Automation, as well as Sustainable and Ethical Conversational AI.
He leads AI Competence Centers in both the Customer Care and Supply Chain domains.

Diego is member of the Voiceinteroperability.ai and Trustmarkinitiative.ai from the  Linux Foundation AI & Data, two groups dedicated to the definition of standards and guidelines for Agentic Conversational AI ethical, scalable and responsible use.

He is the author of the following publications related to AI (original researches):
https://scholar.google.com/citations?view_op=list_works&hl=en&user=3HtoxzsAAAAJ

He is also the author of a Machine Learning Book available in multiple languages:

He has been a trainer and speaker over the past two decades at various international events focused on innovation, telecommunications technologies, and artificial intelligence.
Here it is a list of Diego’s speeches:
https://www.gosmar.eu/index.html#events